Privacy Policy

This policy explains how Advanced Flow Engineering collects, uses, and protects personal data when you use this website or contact us.

Last updated: February 2026

1. Who we are

Data controller: Advanced Flow Engineering ("we", "us").
Contact email: contact@advancedflowengineering.com
Contact phone: +44 7901 084037

2. What data we collect

We may collect the following categories of personal data:

Identity and contact data (name, email address, phone number).
Technical review request content (message text, project description, operating conditions).
Attachments you upload (e.g., drawings, data files, specifications).
Basic technical data for website security and operation (IP address, device/browser metadata, timestamps) recorded in server logs.

3. How we use your data

We use your data to:

Respond to enquiries and provide technical assessments and proposals.
Deliver the services you request and communicate about ongoing work.
Maintain website security, prevent abuse, and troubleshoot issues.
Meet legal and regulatory obligations where applicable.

4. Legal basis for processing

We process personal data under one or more of these legal bases:

Contract: to take steps at your request before entering a contract and to perform a contract.
Legitimate interests: to respond to business enquiries, operate and secure the website, and manage client relationships.
Legal obligation: where we must comply with law (e.g., tax, accounting, regulatory requirements).
Consent: where required (for example, for non-essential cookies or marketing communications, if used).

5. Sharing your data

We do not sell personal data. We may share data with:

Service providers that help us operate the website and communicate (hosting, email, cloud storage), acting as processors.
Professional advisers (accountants, legal advisers) where necessary.
Authorities if required by law or to protect our rights.

6. International transfers

If we use suppliers outside the UK, your data may be transferred internationally. Where this happens, we use appropriate safeguards (such as UK Addendum to EU Standard Contractual Clauses or equivalent measures).

7. Data retention

We keep personal data only as long as necessary for the purposes above, including record-keeping and legal compliance. Typical retention periods depend on the relationship and the nature of the work. You may request deletion where applicable.

8. Security

We use reasonable technical and organisational measures to protect personal data. However, no internet transmission is completely secure. Please avoid sending highly sensitive information unless we have agreed a secure method.

9. Your rights (UK GDPR)

You may have rights to:

Access your personal data.
Correct inaccurate data.
Request deletion (where applicable).
Restrict or object to processing in certain circumstances.
Data portability (where applicable).
Withdraw consent at any time where processing is based on consent.

To exercise rights, contact: contact@advancedflowengineering.com.

10. Cookies

This site may use essential cookies necessary for basic functionality. If we add analytics or marketing cookies in future, we will provide appropriate notice and consent options.

11. Contact and complaints

If you have questions, contact us at contact@advancedflowengineering.com. You can also lodge a complaint with the UK Information Commissioner's Office (ICO) if you believe your data has been handled improperly.